Referrals & eligibility options

Mātai is a world-class MRI facility offering advanced imaging for accurate diagnosis and personalised care, whether you’re a clinician, patient, or researcher.

  • If you are paying for your MRI scan, you will need a referral from a GP or specialist.
  • Privately funded MRI scans at Mātai are available for most parts of the body. (arthrograms not offered)
  • Payment can be made at the time of appointment, we accept EFTPOS, or internet banking.
  • Most insurers require a specialist referral
  • Southern Cross: Specialist only (policy dependent)
  • NIB: GP or specialist referrals (check policy)
  • Other insurers (check policy)
  • Pre-approval, recommended or signed private payment agreement required
  • Include the insurance provider on the referral form
  • If your MRI scan relates to an accident covered by ACC, we accept referrals from specialists.
  • If you are referred by a GP, access to funded scans is available through the ProCare High-Tech Imaging Pathway (eligibility criteria apply).
  • Your GP must submit your referral through the ProCare GP Portal for ACC funding approval.
  • If a referral is not submitted through ProCare, your scan can still proceed on a self-funded basis.

How to refer

Your doctor can email your referral directly to referrals@matai.org.nz, or you can bring a printed copy of your referral to our clinic on Childers Road.

Our team is here to guide you through the process and answer any questions you may have.

All referrals must include:

  • Patient name, DOB, NHI, contact information
  • Any pacemakers, metal implants, or history of metal accidents to the eye
  • Relevant clinical information and reason for scan
  • Referrer’s contact details and EDI (if first-time referrer)
  • Date of injury (for ACC)
  • Insurance details (if applicable)

How to find us

You’ll find us at 466 Childers Road, Te Hapara, Gisborne.

When you arrive, please enter through the Childers Road entrance, where you’ll see two blue flags marking the way. You are able to park in front of the building on Childers Road, where the ramp entrance is disability-friendly. There is also a car park conveniently located right next to our building.

Our team looks forward to welcoming you and making your visit as smooth and comfortable as possible.